Barcode-first logistics for businesses shipping 1,000+ orders a day
E-commerce, D2C, beauty, FMCG and consumer brands. One order-to-delivery system — Order → Barcode → Pickup → Processing → AWB → Tracking → Delivery — with real shipment visibility and exceptions managed as they happen, not discovered later.
At 1,000+ orders a day, logistics stops being a series of shipments and becomes an operating system
Below a few hundred orders a day, a spreadsheet and a courier relationship can work. Past that, the same problem shows up in every fast-growing e-commerce business:
This doesn't stop at 1,000 orders a day — the same operational complexity keeps compounding as volume grows, which is exactly why it needs a system, not a workaround.
One barcode-first system, from order confirmation to signed delivery
Stepin runs B2C e-commerce logistics as a dedicated operational system, separate from — but connected to — the B2B air cargo business. Every order gets a unique Stepin barcode the moment it's confirmed, and that barcode is the one identifier that follows it through pickup, processing, provider handover, tracking and delivery.
Barcode-first identification
One Code 128 barcode minted at order confirmation, scanned at every stage — no re-keying, no separate reference numbers to reconcile.
Multi-provider routing
Orders are routed to a logistics provider by rule — pincode, weight, payment type and service type — instead of every order defaulting to one carrier regardless of fit.
Structured exception handling
A missed pickup, a provider timeout, a delivery failure — each becomes a tracked exception with retry logic, not a lost order someone finds out about from a customer.
Client data isolation
Every client's orders, shipments and pickup data are structurally isolated — your operational data is never pooled with another business using the platform.
Order → Barcode → Pickup → Processing → AWB → Tracking → Delivery
The same seven-stage workflow for every order, whether it's order 1 or order 100,000.
Swipe left to see all columns →
| Stage | What happens |
|---|---|
| 1. Order | Your e-commerce, OMS or D2C platform pushes the confirmed order in through a webhook-based integration. |
| 2. Barcode | A unique Stepin barcode is minted immediately — the one identifier for this order from here on. |
| 3. Pickup | The order is grouped into a pickup batch from your registered origin location(s). |
| 4. Processing | The barcode is scanned in, a PDF shipping label is generated, and the parcel is prepared for handover. |
| 5. AWB | The order is routed to a logistics provider by rule (pincode, weight, payment type, service type) and handed off. |
| 6. Tracking | Status updates flow back into one system, visible to your operations team. |
| 7. Delivery & exceptions | The shipment is delivered — and if something goes wrong at any stage, it's captured as a managed exception, not a silent failure. |
Built for the business behind the orders, not the shopper
This is a B2B logistics relationship with your business — the company that needs 1,000+ consumer orders a day to actually arrive, tracked and accounted for. It's for you if:
The consumer categories we build this for
Built for 1,000+ orders a day — and what comes after
The threshold is 1,000 orders a day, not a ceiling. The system underneath — barcode-first order identification, rule-based provider routing, a persisted job queue with retry for downstream calls, and structural tenant isolation — is the same architecture whether you're at your first 1,000 orders or well past it. As your order volume grows, the operational model doesn't change; the numbers running through it do.
What your team actually sees
Real capabilities, not a dashboard mockup:
Order & shipment status
Every order's current stage — barcode minted, pickup scheduled, processed, handed to a provider, tracked, delivered — in one place.
Tracking
Status updates flow back from the provider into the same system, with Blue Dart live-tracking integration in progress alongside Stepin's own mock provider used for testing before a lane goes live.
Exceptions
Missed pickups, provider timeouts and failed deliveries surface as structured, actionable records — with retry logic and a dead-letter path for what can't auto-resolve — instead of silently disappearing.
Control
Provider routing rules, pickup batches and client-level configuration are managed operationally, not left to whichever carrier happened to pick up the order.
Tell us about your business
Share your order volume, geography and current setup — our team will get back to you with next steps. No field here commits you to anything.
What businesses ask before onboarding
What volume does Stepin's B2C logistics handle?
Built for businesses moving 1,000+ orders a day, on an architecture — barcode-first identification, provider routing rules, a persisted job queue with retry — designed to scale beyond that as your volume grows, not just survive it.
Do you ship via Blue Dart today?
Live tracking integration with Blue Dart is in progress. Shipment creation, AWB generation and cancellation through Blue Dart are not yet live — order routing runs through Stepin's own provider framework, with a fully functional mock provider for client integration testing before a live lane goes live.
How does the barcode-first workflow work?
A unique Stepin barcode is minted the moment an order is confirmed. It's the one identifier linking the order to its pickup batch, processing scan, provider AWB and tracking record.
What happens when something goes wrong?
A missed pickup, provider timeout or failed delivery becomes a structured exception with retry logic and a dead-letter path — visible and actioned by operations, not discovered from a customer complaint.
How do our systems send orders to Stepin?
Through webhook-based order ingestion — your e-commerce, OMS or D2C platform pushes confirmed orders in. A mock provider environment lets your team test the full integration before going live.
How is this different from Stepin's B2B air cargo?
B2B air cargo moves individual, typically larger shipments between businesses. B2C e-commerce logistics is a separate system for many small parcels at high daily volume. See the B2B Operations page for the relationship model.
Moving 1,000+ orders a day and want real visibility on every one?
Tell us your volume and geography — our team reviews every enquiry and gets back with next steps.